Dmitry Linkov

Absurd is growing

September 24th, 2006. Published under General. 4 Comments.

Ok guys. It seems that I’m becoming more and more isolated.

On friday I’ve decided to make an order from Amazon. Last time I placed an order in January and used a standart international shipment. I didn’t get my order.

This time I accumulated 200 bucks on my card and ordered 7 books with courier international shipment. The books cost 80 bucks and the shipment 70 – but that’s fine. I was ready for that. Everything was ok until the payment. But then suddenly I received a message that the order cannot be processed (?!?). I called my bank and they say “yes wee see, but when you order from any internet site you have to give them your CVV2 number (3 last number on the back side) – only then our system will allow the payment”. The problem is that there is no place on pament electronic form on amazon.com where I can insert this CVV2 number!!!

What will be next?

Some photos of myself

September 21st, 2006. Published under General. No Comments.

Olga is doing better and better with her new Canon photo camera. Here you can see some funny images of myself .

Just a good phrase about staff work

September 7th, 2006. Published under General. No Comments.

While commenting Trevor’s brilliant post about customer care wrote a nice phrase about staff: "Don’t be a wall, that cannot politely talk to customer, but to be a human."
Just sounds nice .

Free agent infrastructure on the way

September 7th, 2006. Published under General. No Comments.

Back to the free agents. There are some nice trend going around the city.

Not so long time ago appeared a Free Agent shop-working place. This is a book shop called Respublica (Republic). It’s situated in a very nice location, they have plenty of interesting stuff all over the place, the have a Cafe with Wi-Fi – so you can take books, have a cup of coffee, stay online with you laptop. They work without breaks and 24 hours a day.

They sell fantastic things (including macs and ipods),  the interior design is super nice and the best of all – their personnel is engaged! Check out the Tom Peters blog about staff engagement – it’s a big problem, and this shop solved it! Good place to visit.
And one more interesting thing – their web site is actually a livejournal.com community. And it works! Web 2.0. is in the house.

Weather forecast

September 6th, 2006. Published under General. 1 Comment.

So this is another thing I really don’t understand. What’s happening with this? The forecast is absolutely different from the real weather!!! And it’s not the first time.
Like in Freakonomics I really want to find some data that will show me the answer. Have any Ideas?

Sharing my news

September 6th, 2006. Published under General. No Comments.

Ok guys, there are some news I want to share with you.

First of all – yesterday my girlfriend had a birthday! 20 years – and a good Photocamera Canon S2 IS as a present for her. Also check up her fresh made blog (with a very sexy photo in the first post…. ahhh ) here – http://taintedart.blogspot.com/

The other thing is – I’ve been tipped by Trevor Gay in the blog Synergy. Great thanks Trevor!

The third thing I want to share with you is some news about my father. We’ve just been sitting and drinking coffee in the morning, when a realized that my father has a lot of thing to say. In spite of his profession (he is dental technician) he is a Free Agent, and his primary working place is home. He had a good experience of being an executive director in a small company in the mid’s 1990-th. After all he is a very talent person. For example making the following drawing took him less than a minute .

So I’m telling him to start blogging. I’ll appreciate your comments to support him in blog things !

The last thing, not quiet connected with business and stuff – I’ve recorded a new mix (electro-techy-house music), if anyone will be interested – download it here!

User manuals

September 1st, 2006. Published under General. 6 Comments.

What wrong with them? I mean – today we received a new sewing-machine, for my grandma. Parents are discovering it’s possibilities by just trying, not reading the instruction. And me personally will do the same way I think.

What’s the problem? Is it a matter of culture? Or of a poor User Manuals? Or just a habit? Finally – maybe it depends from person to person? Do you read user manuals?

p.s.: I remember that someone (Kathy Sierra?) one time wrote about great user manual of Swift 3D software, and she just loved it!

P.p.s.: Great post on this topic wrote Kathy Sierra here.